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Keep it short. Web users dont want to read lengthy treatises.
Get to the point.
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Make it easy. Think about what your users are
looking for, and make sure it's easy for them to find.
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Look
after the basics. Online content needs to be clear and well-written.
Theres no room for bad grammar or flowery, run-on sentences.
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Make
it interactive. Use hyperlinks to allow users to navigate between
chunks of text.